Help is here!

Most common questions are answered below.
But if you need extra help, email us directly at [email protected].
We are available Mon-Fri, 9AM - 5PM PT.
During business hours, we typically respond within a few hours. Weekend support requests are handled promptly on Monday morning.
We're a small team, so please bear with us!

General help

Instructions for resetting your password are at the bottom of  the login page. 

Welcome back!. Just email us at [email protected] and we will help you access your course.

We offer a 30-day money-back guarantee. Just email us at [email protected]

Workshop help

As soon as you enroll, you will receive an email with instructions on how to access the workshop and all preparatory materials.

All workshops are recorded and added to your library on sketchbookskool.com where you can access them whenever you like.

As soon as you enroll, we will email you a link to your supply list as well as videos from your instructor on how to prepare.

Spark help

You’ll find the calendar in a) the Help section of the library and b) in the Spark group in the SkoolYard.  You can also subscribe to a special Google calendar that will add all events to your personal calendar.

We record many of the Spark events and add the recordings to your library.

When each new monthly workshop is announced, we’ll send you an email with a link to reserve your seat.

Your library includes recordings of many, but not all past workshops.

Just email us at [email protected] and we’ll help you right away.

Danny's Circle help

When you sign up, you will get an email with a link to Danny;s calendar.  Just pick a time that works for you.

We will email you a link before the session.

Video tutorials